Cookie settings ACCEPT Also check for clogs, foreign objects and other sediments buildup and clear them. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. The wizard did not have to be called. The automatic testing mode is carried out according to a specific algorithm. Choose how you wash - designed for PODS. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Step 2. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. E05. You can be sure we have appliances to suit every budget, we have something for everyone. Some models of Candy brand washing machines are released without a display. CANDY is a brand of home appliances that includes washing machines. Reconnect any loose wire and replace the lock in case of damage. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. Step 3. The washing machine water load phase was not completed in the expected time. Check the level sensor and its wiring harness. Remove all things from the tank. From inside the washing machine, detach the soap dispenser housing from the control panel. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. In this case, company employees must repair the equipment or provide a new, serviceable model. Check the drain pump filter for clogs and clear them too. Ensure you close the door and latch it properly. Replace in case of damages. If you found this video helpful, Please Subscribe if you wouldn't . Thats why weve created EasyTips. It should read 100-300 Ohms. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Thankfully, a . Do not forget about the filler valve, which can jam during operation. Check the user interface, replace it if necessary. Blocked filter / Drain pump jammed or blocked. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Further on spin, it presses. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. Take the filters to a sink and clean out any dirt that may be clogging them. Candy Go, Smart, CO And COS Washing Machine Fault Codes. checking the performance of the pressure switch. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. Step 4. Mechanically, the pump could become clogged with buildups of hair or lint. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. What have you tried so far? Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Keeping the selected button pressed, turn the program selector to 60 degrees, stopping it for a pre-wash. Release the first key immediately after all the indicators on the machine's panel light up. The Main Wash water inlet valve checking. Step 10. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. Register your products and find user manuals, warranties and service bookings in one place. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Slide the soap drawer back in place. Check the wiring connection in the electronic module. PROG. The most common reason is that it is simply jammed. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Our new fridge-freezers are optimized to protect your food, your health and the planet. How to clean a clogged drain in a washing machine? the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? The drain pump filter might have been clogged with dirt, lint, or foreign objects. To learn how to do this, read this article. (The plug on it might be damaged and youll need to replace it). (Same as Error 17 or E17 error). In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. Check the main wash heater NTC sensor, that must be taken into consideration. Otherwise, replace the drain pump with a new one. Book online or give us a call on 0208 226 3633. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). Everything worked out! There is a pause of one second before starting. Unplug the connector from the socket. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. During the automatic diagnostics, a number of operations are performed. Step 9. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Error E03 in the Candy washing machine: why did it appear and how to fix it? Having issues with your appliance? Step 4. Secure the connection by sliding the retaining clamps in place. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Check whether the drains are draining satisfactorily. Step 3. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. How to install a washing machine in the bathroom yourself. Replace the water pressure switch in case of any damage. Check water heater wiring. Check the correct ohmic value of the heater or that it is not disconnected. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. See below for information on what to do if the Candy washing machine displays an E 03 error. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Step 1. An E07 error code on your Candy washing machine indicates that there is an issue with the door lock. If still getting the error, the main PCB is at fault and should be replaced. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zimwashingmachines_com-medrectangle-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-zimwashingmachines_com-medrectangle-1-0');report this adCopyright 2023 Zimwashingmachines | Powered by Astra WordPress Theme, Candy Washing Machine Error Codes [Quick Fix], Admiral Washing Machine Problems, Solutions & Guides, AEG Washing Machine [Problems, Solutions & How To Fix], Amana Washing Machine Problems, Solutions & Guides, Asko Washing Machine [Problems & Solutions], Bosch Washing Machine Problems, Solutions & Guides, Candy Washing Machine Problems, Solutions & Guides, Electrolux Washing Machine Problems, Solutions & Guides, Frigidaire Washing Machine Problems, Solutions & Guides, GE Washing Machine Problems, Solutions & Guides, General Washing Machine Problems, Solutions & Guides, Kenmore Washing Machine [Problems, Solutions & How To Fix], KitchenAid Washing Machine [Problems & Solutions], LG Washing Machine Problems, Solutions & Guides, Maytag Washing Machine [Problems, Solutions & Guides], Samsung Washing Machine Problems, Solutions & Guides, Whirlpool Washing Machine Problems, Solutions & Guides, Zanussi Washing Machine [Problems & Solutions], Candy Washing Machine Error Code E02 How To Fix, Candy Washing Machine Error Code E03 Solution, Candy Washing Machine Error Code E08 Solved, Candy Washing Machine Error Code E16 Quick Fix, Candy Washing Machine Error Code E18 How To Fix, Candy Washing Machine Error Code E21 Solved, Candy Washing Machine Error Code E07 Solution, Neff Washing Machine Smells [5 Problems & Detailed Solutions], Neff Washing Machine Is Leaking [9 Problems & Proven Solutions], Neff Washing Machine Wont Spin [6 Issues & Detailed Solutions], AEG Washing Machine Is Making Noise [9 Issues & Detailed Solutions], Neff Washing Machine Is Not Draining [3 Issues & Quick Solutions]. Step 6. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. Test it for continuity by using a multimeter. Click on the causes below for guidance. A set of liquid and a new start of the drum at the previous speed. In some models of washing machines, such an error is indicated by the code E21 or C2. If the issue still persists, youll need to replace the motor. It spins counterclockwise for 16 seconds. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. I got a baby scarf stuck there. Remove the drain hose and check the curls. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. Problems with a washing machine control module. Faulty water inlet valve stuck or open. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. If the fault persists, please arrange an engineer visit. E4 - Too much water. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. Read this article to learn how to fix this issue. Master Steam Cooking with the 9000 SteamPro Range. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. The user interface board and the main PCB. Step 3. Check the drain pump for damages. Clean the filter in the inlet hose. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. Replace it if you notice any faults on it. Check motor brushes for wear and tear. Always wear safety glasses when using tools. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Advice: Check for defective electrical insulation. Set the old heater assembly aside. Step 1. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. View The encoding and its meaning in this case corresponds to the following description. Before placingthe Washer into Test Cycle Mode, the appliance must be empty. Having issues with your appliance? Defective fill valve. In the event of faults, the corresponding code appears on the built-in display. 8000 AbsoluteCare - programmes for all fabrics. This means that the drain is blocked somewhere and the . It's fed the Drain Pump, until "empty tank" Pressostat's condition. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. Or can electronics crash? E06. EXTRAS. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Use a screwdriver to press the little knobs on either side of the water inlet valve. After we set the drain mode, it drains. How to clear LG Dryer error codes D80 D90 D95? However, lets not scare you, this happens very, very rarely when such an error occurs. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Turn the Program's Selector Knob 2 steps in clockwise sense. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. In other cases, the motor will not spin at all. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Check the entire control board for faults. Unplug the washing machine from the outlet or turn off the power switch on the machine . They did everything as YOU described, and found a button and a penny. Do the following: Remove the lower panel and get to the pump. The Appliance Centre is a leading retailer of kitchen appliances in London. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. 10% discount for all online orders. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Problems when draining the waste fluid. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Tachogenerator malfunction. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. The washing machine drain phase was not completed in the expected time. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. 4 - Excessive volume of liquid in the tank. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Check the status of manual reset safety thermostats. If you do need an engineer to visit your home, help is at hand. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. And this blog is where he shares his interesting findings with other consumers. Put them back into the ports once youve cleaned them properly. Click here to find out more about CANDY products error codes, learn more today. Note! Step 5. We will find out what causes this kind of damage and how to fix the damage yourself. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Remove the hose and check for bends or curls then straighten them. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. All the LEDs will turn on. The latest Air Purifiers designed for a healthier home environment. Error 13 or E13: Communication between U.I board and main PCB error. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Explore Hob2Hood - The hands free hood system. Step 5. Check the wiring harness between the door lock and control board. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). E07. E2 - Indicates a water filling issue. Blocked drain hose. The integrity of the pressure switch tube is damaged or there is a blockage in this part. Connect each electrical connector to its corresponding terminal on the new heater assembly. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. Push and hold the FIRST Option Button with LED top right. When checking the pump, I found a match that blocked the impeller. Metal parts were found in the pump and filter. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. If theres any problem during the process, it triggers the E03 error code. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. We believe life is for living. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Check the drainage hose for possible kink or twist. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Snowflake image. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. Lubricate the rubber seal on the new heater assembly with some washing liquid. Children's socks, wound on a heating element, sabotaged the process. Remove all with a piece of wire or pour vinegar. Keep your freezer frost free - with No Frost. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. 2 - Water does not flow into the tank: insufficient head or head velocity. Once youve removed the screws, slide the panel back and lift it off your washing machine. They will light up at the same time. Step 8. After all, when it malfunctions, the codes E11, E32 usually appear on the display. 0 - Incorrect operation of the unit control module. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. The machine starts the drum at a maximum speed of 55 rpm. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. E06. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. Thanks you! Frozen water supply during winter season. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Step 5. Check the motor itself for defects. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. We and our partners use cookies to Store and/or access information on a device. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Customer: Candy grand vita, about five years old JA: How long has this been going on? Check the door lock and the associated wiring and connections. The machine has earned! 1 - The door of the washing machine does not lock properly. WFMC32/ WFXD52 Displays WFMC64/ WFXD84 Displays Problem Possible Cause(s) E:01: Er:01: Door open: Door lock not engaged: Er:02: Door lock can't be locked: Jammed lock or bad wire harness Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. 1st class repair of AGA cooker and washing machine in one visit by Gary. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank.
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