For more information, please see our Tried to uninstall Revive & launch again - still crashing on startup. This article should cover the most common (and frustrating) issues you may face while setting up or using Oculus Link, and the latest solutions for how to fix them. One of the biggest hurdles for many users is simply forcing their PC to acknowledge that the Oculus Quest is connected via USB. https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, https://github.com/LibreVR/RoboRevive/releases/tag/v1.1, Press WinKey + R to bring up the run dialog. For the people who prefer RoboRevive, I've released a new version: https://github.com/LibreVR/RoboRevive/releases/tag/v1.1. Thank you for signing up to Windows Central. You have a pending hardware issue. Be sure you uninstall the current installation of Revive first. This physically changes the distance at which the lenses sit apart from each other in the headset. The Quest 2 also has an optional, more comfortable strap called the Elite Strap. This can increase the risk of scratching the lenses while cleaning them, as the dust can create small scratches that cant be reversed and will likely be noticeable when the headset is in use. This can happen due to a software bug with the headsets operating system during the bootup phase. Lmk if there's any way I can further help in debugging this. There was a problem. "You have a pending hardware issue that is prevent You have a pending hardware issue that is preventing you from starting a, I can't move a new created camera without move all the world. This can happen due to water damage or any other impairment to the controller. I am getting the exact same error. How to Fix Discord Crashing Error 404 in Valorant? Here are some potential causes and general fixes for tracking and guardian problems. This happens when i try to launch steamvr and games 0 Kudos Share Reply All forum topics New comments cannot be posted and votes cannot be cast. At only 6.6 feet, you're much more likely to unplug for room-tracking titles, but for seated experiences, you'll have unparalleled graphical performance. Create an account to follow your favorite communities and start taking part in conversations. Freezes and shuts down oculus meta quest 2, Error OVR88948175 with multiple users on one PC. Did you manage to solve it? Well occasionally send you account related emails. Cookie Notice He has a background in medical science and is passionate about all forms of entertainment, cooking, and antiquing. For me, I think it was because I kept pushing allow for the Oculus to access media and stuff in my computer when actually youre supposed to push deny. Oculus Link Headset cable (opens in new tab) ($79 from Best Buy). Wait for it to complete and check if the problem still occurs. Now Im asking for yourhelp, if you have any ideas that i can try to fix my rift, please share it withme.Thanks in advance for the help. Already have an account? Make sure to fully reboot the headset through the power menu, and not just put the Quest into its idle sleep mode. Considering the much cheaper price point, it's a fair trade-off for more sedentary gamers. Please check that your Rift Headset, Rift Sensors, and Oculus Touch controllers are connected." I only get this issue if I try to boot the game through SteamVR. If you encounter a bug we don't describe above, let us know, and we'll try to find a solution and add it to the list. Oculus Quest 2 Controllers. To fix this, you'll have to disconnect your headset and then reconnect it to your PC and relaunch the game. With each new update, we'll try to stay apprised of the latest Link bugs and keep this guide updated with new solutions. Please check that your headset and sensor are connected." . Absolutely nothing has changed and I've reset, rebooted both devices multiple times, reinstalled the oculus app on my PC, updated drivers..nothing works. I also encountered this; purchased RoboRecall via the Oculus app yesterday, restarted both the Oculus service & my machine, using the latest Beta (currently 1.2.0.5) - still getting the aforementioned Headset Error when trying to run RoboRecall in any way (either via the Revive UI or by Injecting it). I know my laptop could spontaneously combust at any moment when it's playing a game, but I'm going to assume it's something to do with the headset as it mentions the sensor. Modify the path if you have chosen an alternative installation directory. If not, reinstall SteamVR. The Quest 2 lenses will snap into one of the 3 available positions, marked by a visible 1, 2 or 3 in between the lenses, one for each setting. and sensor are connected., Hardware related, missing signalling from periphery / Already on GitHub? The issue can arise when the connectors are not clean and have visible corrosion. Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". Rift S issue in Get Help yesterday; HELP! other vr games works fine why wont this one? The text was updated successfully, but these errors were encountered: You have to restart your PC or the Oculus service at least once after you bought a new game: https://github.com/LibreVR/Revive/wiki/Troubleshooting#im-getting-an-entitlement-error-or-oculus-rift-not-found, Ah, I see you already tried restarting, then you're probably not using the latest beta: https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta3, I already went and got an exchange for the oculus because other than this I had a lot of problems, even with steam games and basic functionality. I saw the Revive logs update around the time of launch though, with the same error as before. Everytime I try to use Official Link Cable (Oculus app states that the connection is stable) I get "You have a pending hardware issue that is preventing you from starting a VR app". This is because the sizes of the batteries can vary from one to other. This happens when i try to launch steamvr and games. You can often claim your warranty and get a new pair of controllers. Try searching your Oculus Quest settings for the "Enable Link" option. RESULTS. Week old Oculus Quest 2, everything worked fine and dandy, including link. First, make sure you are playing in an indoor area that is well-lit but not in direct sunlight. Please check that your headset and sensor are connected." CAUSE Hardware related, missing signalling from periphery / devices RESOLUTION This message is a generic hmd-related (Oculus Rift) issue. "You have a pending hardware issue that is preventing you from starting a VR app. You've finally managed to get Oculus Link to work, but maybe you're unhappy with the performance of your PC VR games. STEPS. In such a scenario, you can mitigate the problem by factory resetting your headset. All trademarks are property of their respective owners in the US and other countries. All rights reserved. Any ideas why? Disconnect your Quest 2 headset and restart your PC. We're going to get this resolved for you, we're here to help. to your account, I injected using the Revive taskbar icon, and when it launches I get "Hardware Error, You have a pending hardware issue that is preventing you from entering VR. Any idea on how to fix this maybe?? If your device is a laptop, it's less likely to have the power necessary to be PCVR-ready. You can download Restoro by clicking the Download button below. Have a question about this project? The only recommended way to clean your Quest lenses is with a microfiber cloth. In the meantime, we also suggest sending a support ticket to Oculus directly. Rather, it may suggest problems with your PC power, the current software build, or the link cable. If youre precise, you can also keep the lenses between numerical settings to further fine-tune your fit. Sorry if this is worded weirdly, not entirely sure how it all works yet.. If I use Virtual Desktop it works fine . adjusting and configuring the headset best for glasses wearers. Get the best of Windows Central in in your inbox, every day! Let us get started. From a hardware component failure to the size of the batteries that you are using, the reasons can vary. Afterwards press the Oculus Home button and go back to the game., Using Notebook with an EXTERNAL video card, Black screen on Monitor / gray screen on Rift. You have a pending hardware issue that is preventing you from entering VR. Your issues may come from a "weak" USB port being unable to handle transferring that much data for long periods. After your Oculus Quest headset boots up, see if the issue still occurs. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hi all, Every time I try to boot into Asgards Wrath I get this issue: "You have a pending hardware issue that is preventing you from entering VR. For example, when we tested out Arizona Sunshine, the device pegged us at 15 feet, and our field-of-view was sticking out of the roof. Anybody else had this problem? Compare your computer specs against the minimum requirements. Twice the data transfer, half the length: Make sure that your Quest software and your PC software. I want to send a support ticket asking about it, but whenever I click on the support page it doesn't do anything. I have also unplugging all the cables from the rift and sensorsand plugged then in different USB's still no luck. Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. Thanks for any advice! GeForce RTX 3050 ti is a compatible graphic card to use the Oculus Quest 2 in a laptop? I have the same problem. Select a game. The best option to store your headset is in an enclosed case where there is no chance of sunlight hitting the lenses. I have tried restarting, I have injected into the shipping.exe file as was said in another issue/thread. https://www.youtube.com/watch?v=HtJbcGAzW9E, https://www.youtube.com/watch?v=Lehko-nNVwc, The Oculus Quest 2 can't play the selection of Oculus Go games made available on. This message will disappear once the problem is solved. Tried it - now UE4 crashes altogether, before even loading the game. Kudos! Please contact Oculus Support directly here MORE INFORMATION (1971055)" i have look in here for help but none of it worked, i have uninstalled both oculus and graphics Cards driver and reinstalled them with no luck. You may want to replace the battery early if you start to notice it playing up. As such, the battery that you might be using may not be able to make proper contact with the connector of the controller which prevents it from working. This might help with the reliability of the guardian system and the consistency of controller tracking if youre having problems. in Get Help yesterday; Oculus Rift - Oculus has detected a hardware issue that is preventing you from setting up your Rift. How to Fix Oculus Quest 2 Controller Not Working Issue? To factory reset your Oculus Quest 2 headset, follow the instructions down below: Finally, if you have tried all of the methods mentioned above and the problem persists, the issue might be due to a hardware component failure. Mirrors and small string lights, such as Christmas tree lights, can also confuse and interfere with the Quests tracking system. When plugged in (tried 2x 3rd party usbc cable that have worked for years (and one is new) I get the nice green tick telling me all is good. Hello, Everyone.
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